Who we are

Our website address is: https://lakemacquarieholidayrentals.com.au/

Business address:
45 Ilford Ave, Buttaba NSW 2283, Australia

If you have any questions about this Privacy Policy or your data, please contact us here:
https://lakemacquarieholidayrentals.com.au/contact/

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. You can view the Gravatar privacy policy here: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible to the public alongside your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies last for one year.

If you visit our login page, a temporary cookie will be set to check if your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.

When you log in, cookies will be set to save your login details and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will remain active for two weeks. Logging out will remove login cookies.

If you edit or publish an article, an extra cookie will be stored in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (videos, images, or articles). Embedded content from other websites behaves the same as if you had visited those websites directly.

These websites may collect data about you, use cookies, include third-party tracking, and monitor your interaction with that content.

Bookings and personal information

When you make a booking or enquiry through our website, we may collect personal details including your name, phone number, email address, and booking information.

This information is used to:

  • Process and manage your booking
  • Communicate with you about your stay
  • Provide customer support

We only collect information that is reasonably needed to provide our services.

Payments

If payments are made through our website, they may be processed by secure third-party payment providers. We do not store full credit card details on our servers.

Payment providers may collect and process your personal and payment information in line with their own privacy policies.

Who we share your data with

We do not sell or rent your personal information.

We may share your data with:

  • Service providers who help operate our website or booking system
  • Payment processors
  • Legal or regulatory authorities if required by law

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are stored indefinitely.

For users who register on our website (if applicable), we store the personal information provided in their profile. Users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also access and edit this information.

Booking and enquiry data may be kept for administrative, legal, or tax purposes.

What rights you have over your data

You may request:

  • Access to the personal data we hold about you
  • Correction of inaccurate information
  • Deletion of your personal data (where permitted by law)

To make a request, please contact us via:
https://lakemacquarieholidayrentals.com.au/contact/

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Your data may be processed or stored by third-party providers located outside Australia. We take reasonable steps to ensure your data is handled securely.

Australian privacy compliance

We aim to handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).